HealthCorum

Patient Acquisition, Loyalty and Referral Platform

PATIENT EXPERIENCE, LOYALTY AND PROVIDER REFERRAL

HealthCorum helps providers acquire more patients, retain them and strengthen their patient-provider relationship. Its provider referral platform aggregates patient satisfaction data from doctor ratings sites, social media, real time data feeds and consumer reviews analyzed by its state of the art sentiment analyzer. The referral platform also captures and analyzes public provider data comparing peers and directing patients to in-network, high-quality providers.

HealthCorum Transparency and Survey Platform captures deeper patient experience, shows improvement opportunities that increases patient loyalty and retainment.

patient loyalty

The main thing healthcare providers need to provide is high quality care, right? Well, that’s changing.

Excellent experience has long been top- of-mind for executives in consumer-driven businesses like retail and banking, but it’s been a much lower priority in healthcare; perhaps not surprisingly. Patient care, after all, is the healthcare sector’s core concern. And many providers have assumed that as long as they offer excellent quality of care, patient loyalty will naturally follow.

In a digital and consumerist age, however, quality of experience increasingly drives loyalty—for just about every type of consumer business. The research shows that today’s consumers have come to expect speed to access, responsiveness and convenient interactions with all companies they do business with—including their healthcare provider. Just as in other industries, healthcare consumers will switch if they don’t get the experience they want. Yet, as research also indicates, give them a superior experience, and plenty would actually pay more for it.

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PATIENT ACQUSITION

HealthCorum's medical marketing platform drastically improves online patient acquisition and engagement based on its unified and intelligent architecture.

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MONITORING ONLINE RATINGS AND SENDING ALERTS

HealthCorum constantly monitors 20 plus review websites and social networks and sends email alerts if there is a new review.

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PATIENT TRANSPARENCY AND SURVEYS

Transparency Platform allows publishing of verified positive patient testimonials automatically to review sites that have the most relevance to their medical, dental or ancillary healthcare specialty.

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PROVIDER REFERRAL PLATFORM

Intelligent Provider Referral includes care team contacts, network affiliations, patient staisfaction score, procedures performed, payment and prescription information to ensure that you always have the most up-to-date information about each doctor; their experience, specialty, sub-specialty, conditions treated and procedures offered to help reduce leakage.

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